1. Purpose of This Policy
This Privacy Policy explains how Noble WT CRM processes personal data when you use our website, enrol in our programmes, participate in advisory services, or otherwise interact with us.
2. Data Controller Details
Noble WT CRM, operating from The Digital Hub, Rainsford Street, Dublin 8, acts as the data controller. You can contact our Data Protection Lead at [email protected].
3. Data We Collect
We collect identification details, professional contact information, course participation records, feedback, and limited technical data (such as IP addresses) to deliver and enhance our Services.
4. How We Use Data
Personal data is used to manage enrolments, deliver learning content, provide advisory support, process communications, analyse programme performance, and comply with regulatory obligations.
5. Legal Bases for Processing
We process personal data based on consent, contractual necessity, legitimate interests (such as improving Services), and compliance with legal obligations under Irish and EU law.
6. Data Retention
We retain personal data for as long as necessary to deliver Services, meet contractual commitments, and comply with legal requirements. Retention periods are reviewed annually.
7. Sharing of Data
We may share data with trusted partners who support programme delivery, such as learning platform providers. We require all partners to uphold data protection standards equivalent to our own.
8. International Transfers
If data is transferred outside the European Economic Area, we implement safeguards such as Standard Contractual Clauses to protect your rights.
9. Security Measures
We employ administrative, technical, and physical controls including encryption, access management, and staff training to protect personal data from unauthorised access.
10. Your Rights
You have rights to access, rectify, erase, restrict, or object to processing of your personal data, and to data portability. To exercise these rights, contact [email protected].
11. Children’s Data
Our Services are not directed to individuals under 18. We do not knowingly process personal data of children. If we become aware of such data, we will delete it promptly.
12. Updates to This Policy
We may update this Privacy Policy to reflect legal or operational changes. The latest version will always be available on our website with an updated effective date.
13. Contact and Complaints
If you have privacy questions or wish to lodge a complaint, contact us at [email protected]. You also have the right to contact the Irish Data Protection Commission.